The hotel offers room reservations only, no other services can be booked through the hotel.
Guests are required to inform the property in advance, if guest will arrive at hotel after midnight (0:00AM Japan time).
The property can keep your baggage at the front desk before check-in and after check-out. However, the property can only store your baggage on the check in/out date.
[Package Receiving and Storage]
In case of sending your bags or mail to the hotel ahead of time via a parcel delivery service, postal mail, and etc.., the shipping label must contain the name of the reserved guest and check-in date.
The hotel will hold items for one week before the check-in.
The hotel cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing.
The hotel is not responsible for any shipping fees. Please make a payment in advance. For more information, please contact each hotel.
When booking more than 5 rooms, different policies and additional supplements may apply.