Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
Guests are required to take off their shoes when entering the property.
All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
Guests are responsible for making the bed, and are required to return the linen to the property before departure.
There are no other restaurants or convenience stores outside of the property.
The property has a curfew at 11:00 PM.
There is no TV in guestrooms except for cottage rooms in which an additional rental fee of 500 JPY per day is required.
The property provides car service to Gran-Hirafu ski area at an additional charge. Advance reservation at least 1 day prior is required.
When booking more than 5 rooms, different policies and additional supplements may apply.