There is no reception area. Key collection details will be sent upon booking.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
The credit card used for payment at the time of booking needs to be shown upon check-in.
All special requests are subject to availability and additional charges may apply.
24-hour check-in for this property is based at The Best Western Burns Hotel, 18-26 Barkston Gardens, London, SW5 0EN. This property provides a complimentary transfer service from the check-in location to the apartment.
When booking more than 5 rooms, different policies and additional supplements may apply.