Children aged 0 - 5 years will be charged JPY 3240 per person if an extra bed is required.
Guests who reserved a room with dinner must check in before 05:00 PM or dinner cannot be served and no refund provided.
It may be difficult to find a wide range of dining options after 07:00 PM as the number of restaurants in the area is limited and many of them close early in the evening.
Check-in is not possible after 08:00 PM. Guests arriving outside the mentioned check-in hours are requested to provide an estimated time of arrival in the Special Request section upon booking.
The property has a curfew at 09:00 PM.
Guests can access Hakone Gora Park by the property's private entrance.
When booking more than 5 rooms, different policies and additional supplements may apply.